Online Training
- Live Training Webinars – free, scheduled
- Creating a Survey
- Distributing a Survey – Note that some services are not included in Western’s Qualtrics license (SMS, offline app), and others are regulated by university policy (email, SMS).
- Collaborating with Others
- Downloading Data
- Exporting Reports
Technical Support
Questions about how to solve a problem with your survey? Contact technical support by phone at 800.340.9194 , or submit a support ticket (Choose “Sign in with SSO”. Enter lower-case ‘wwu’ for Organization ID and then log in with your Western universal ID and password).
Administrative Support – Division and Brand Administrators
Question about your Qualtrics account or permissions? Contact your division administrator. If your college has a division administrator, contact that person first.
CBE – Jared Havens
CHSS – Clint Lively
WCE – Greg Hoffenbacker
Software Services – Nancy Larson
OIE – Chris Stark